How subscription cancellations and refunds work at RAI Cloud.
Last updated: August 21, 2026
RAI Cloud subscriptions are billed in advance for the plan and billing cycle you select in the app. Prices and plan features are shown before you confirm payment.
You can cancel your subscription at any time from within the app. Cancelling stops future renewals — your current plan remains active until the end of the billing period you already paid for, after which your account moves to the free plan (or the plan limits then in effect).
Because activating a plan gives immediate access to paid features (WhatsApp API connection, campaigns, AI Agent, etc.), subscription fees are generally non-refundable once a billing period has started. We will review refund requests case-by-case in situations such as:
To request a review, contact us within 7 days of the charge with your account details and the reason for the request.
Reseller commission payouts are separate from subscription refunds and are governed by the Reseller Program terms shown in your reseller dashboard, including identity verification (KYC) requirements before any withdrawal is processed.
Email raiishaq202@gmail.com or message us on WhatsApp at +92 336 6303102 with your registered email/WhatsApp number, the date of the charge, and the reason for your request. We aim to respond within 3–5 business days.
Questions about billing or refunds? Reach us at raiishaq202@gmail.com or WhatsApp +92 336 6303102.
